_____________________________ Dear Customer, In order to facilitate the processing of your request, please provide us with : - the name of the product concerned by your complaint, - its batch number (alphanumeric sequence, generally found under the jar) - your photos if you do have some. Our Quality Department will process your request as soon as possible. _____________________________

_____________________________ Dear Customer, In order to facilitate the processing of your request, please let us know : - your name and telephone number, - the name of the product concerned by your reaction, - its batch number (alphanumeric sequence, generally found under the jar), - your use of this product (frequency of use, quantity, other products used in the main time) - your photos if you do have some. Our specialist will process your request as soon as possible and will call you back to give you detailed advice. _____________________________